Return Policy

At Mod Light Studio, we are committed to providing you with the highest quality products and exceptional customer service. We understand that sometimes a product may not meet your expectations or needs. Therefore, we offer a comprehensive return policy to ensure your satisfaction with your purchase.

Return Period

15-Day Return Window: You have the flexibility to return your product within 15 days from the date of delivery. This period allows you ample time to evaluate your purchase and ensure it meets your standards.

How to Initiate a Return

To make the return process as seamless as possible, please follow these steps:

  1. Contact Our Support Team:
    • Email: support@modlightstudio.com

Our customer service representatives are available to assist you with your return request. Please include your order number, product details, and the reason for your return in your email.

  1. Prepare Your Return:
    • Ensure the product is in its original condition, including all accessories, manuals, and packaging materials.
    • Pack the item securely to prevent damage during transit.
  2. Shipping Instructions:
    • After receiving approval for your return request, you will be provided with detailed instructions on how to return the product. This will include the return address and any necessary shipping labels.
    • Please ship the item back to us promptly, following the provided instructions.

Conditions and Requirements

To ensure a smooth return process, please adhere to the following conditions:

  • Product Condition: The item must be returned in the same condition as it was received. Any signs of use, damage, or missing components may affect your eligibility for a return.
  • Return Shipping Costs: In cases where the return is due to an error on our part or a defective product, we will cover the return shipping costs. Otherwise, the customer may be responsible for the shipping expenses.

Refund Process

Once we receive and inspect the returned item, we will process your refund promptly. The refund will be issued to the original payment method used during the purchase. Please allow a few business days for the refund to reflect in your account.

Contact Us

If you have any questions or need further assistance with your return, please do not hesitate to reach out to our support team. We are here to help and ensure you have a positive shopping experience with Mod Light Studio.

Email: info@modlightstudio.com


Thank you for choosing Mod Light Studio. We value your business and are dedicated to your satisfaction.